Seller's Guide

Q: How do I know that this isn’t a scam?

A: We understand that you might be nervous or uncomfortable sending anything of value to someone you don’t know, but rest assured our business is guided by strong core values and that there’s a face to all of us here at GiftCard Mart

Still want to know more? Give us a call (888) 733-4401 or shoot us an email at support@giftcardmart.com and we’d be happy to chat!


Q: How long does it take to get paid for my gift cards?

A: In virtually all cases, we are able to verify the value of the cards you send us within 72 hours of receiving them, at which point we will send you an email confirming both their receipt and our positive verification.  

Next, we process payments the second Monday after verifying your card.  If Monday falls on a Federally observed holiday, your payment will be processed on Tuesday instead.


With Dwolla, funds generally post to your account in 2-3 business days. You will receive an email immediately upon payment sent from both Dwolla and GiftCard Mart.

You can find more information and signup for a free Dwolla account at: https://www.dwolla.com/personal

Please contact us at (888) 733-4401 or support@giftcardmart.com if you haven’t received your payment by the end of this time period.

Please note: First-time sellers are generally subject to an additional week of payment delay. Also, with some brands like Amazon and iTunes, we may require you to send us some or all the card receipts and/or two-sided copies of the cards.



Q: How will I get paid?

A: To keep our costs down and your payouts up, we send all of our payments via Dwolla, a free electronic funds transfer service. You can find more information here: https://www.dwolla.com/personal

As a reminder, you must be a named account holder on the account we send your payout to.


Q: How do I send my cards to you?

A: Because we receive all of our cards at our PO box, you must send your cards to us via USPS. Please address your parcel to:

GCM - Receiving
5201 Eden Ave, STE 300
Edina, MN 55436

Also! We have some really important tips that we’d like to share with you to ensure that your cards arrive to us safe and sound:

       1. Purchase your postage online at USPS.com so you can save on shipping!
       2. You don’t want anyone to know that you’re shipping something valuable, so try your best to wrap your cards in bubble wrap something similar to distort the shape of your cards.

Pro Tip: If you’re a bulk seller, sell orders with $600 or more in physical cards are on us!

Still want to know more? Give us a call (888) 733-4401 or shoot us an email at support@giftcardmart.com and we’d be happy to chat! 


Q: What gift card brands do you accept?

A: We accept LOTS of different brands! Just head over to our Sell Cards page and search for cards on the drop down list!

If you don’t see the card you want, there’s still a chance we’ll buy your card. Shoot us an email and let us know what brands you’d like to sell us and we’ll see if we can work something out.

Remember, we only buy cards with values of $20.00 or more. Please do not send us cards with values less than $20.00 – Your cards will NOT be returned to you and no payment will be processed.

Pro Tip: If you’re a bulk seller selling electronic cards to us, we accept most brands starting at $10.00


Q: Do you accept merchandise credits?

A: Yes! In fact, most of the cards you see for sale on our website are merchandise credits; hence, the non-standard values that you’d see with gift cards. If it’s on a physical card, we’ll buy it.


Please note, that in almost all cases, we do not accept paper vouchers. If you have a paper voucher, please contact us before sending us your card.


Q: Do you accept electronic cards?

A: Sorry, the privilege of selling us electronic cards is reserved only for our bulk sellers. If you’re interested in becoming a bulk seller, please check out our bulk seller page



Q: Why do I have to enter my credit card information?

A: As we like to repeatedly mention, trust is of the utmost importance to us and our customers can trust in Our Guarantee. So, we believe that the best way to prevent fraud is to ask you to provide a valid credit card in your name. We will only charge your credit card as a last resort in two scenarios:

1. Someone other than the buyer drained the value of the gift card after you sold it to us.
2. The gift card you sold us was obtained fraudulently (likely with a stolen credit card) and the card issuer or merchant deactivated the card.

To ensure the credit card you provided is active, we will temporarily post an authorization charge to your card that will be reversed once our merchant processor confirms the identity and validity of your card.

**Prepaid Debit Cards are NOT permitted and any attempt to use one will result in a permanent ban from GiftCard Mart**


Please be assured that we are 100% committed to keeping your credit card information safe and secure. Your credit card information is processed under PCI Level 1 compliance – the most stringent level of certification. For more information, please visit: https://www.paypal.com/webapps/mpp/paypal-safety-and-security

© 2017 GiftCard Mart, A JCBM Capital Venture. All Rights Reserved.