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Seller's Guide

Q: This sounds awesome! Where can I dive in and learn more about selling Gift Cards to GiftCard Mart?

A: We recommend starting Here to familiarize yourself with our Volume Partner ("Seller") program overview.

Q: How long does it take to get paid for my gift cards?

A: Typically, your cards will be validated and verified within 72 hours of your submission. Once your cards are verified, we will initiate your payout by ACH on the second Tuesday following this date. (If Tuesday falls on a Federally observed holiday, your payment will be processed on Wednesday instead.) Upon payment, we will notify you by email that payment has been sent.

Funds typically post to your account in 1-2 business days. 

If you haven't received your payment by the start of business Wednesday morning, please contact your account manager.

Please note: First-time sellers may be subject to an additional one-week delay. Please ask if you have questions.

Q: How will I get paid?

A: To keep our costs down and your payouts up, we send all of our payments via a direct Bank-Bank Electronic Funds Transfer known as ACH. Following acceptance into our Seller program, you will need to complete both of the below forms and return them to us before we can pay you. You must be a named account holder on the account and/or an authorized signer for the account. We also require you to use the same banking information on both forms. 

Please be sure to carefully complete these forms as you are responsible for their accuracy; if payments are returned to us because you provide inaccurate information, GiftCard Mart will incur a financial penalty and you will be assessed a $25.00 penalty to offset this.

Q: What gift card brands do you accept?

A: Head over to our Sell Cards page and search for cards on the drop down list, but we're adding new brands all the time.

If you don’t see the card you want, there’s still a chance we’ll buy your card. Just email your Account Manager and we’ll see if we can work something out.

Please be mindful that many brands have minimum and maximum value restrictions that can be seen after selecting a brand in the seller portal. Even though there might may be a great deal on Domino's cards, no one buys $500 Domino's cards...hence, why there are minimum and maximum accepted values.

Q: Do you accept merchandise credits?

A: Almost always. However, some merchants have recently started tying merchandise credits to a State/Federal ID and we cannot accept these. We do not accept paper vouchers.

Q: What about shipping?

A: We will reimburse you a flat $3.00 for your shipping expenses when submitted in accordance with our Shipping Guidelines. Shipping reimbursements are disbursed on a Quarterly basis.

Q: Are there any other special brand restrictions?

A: Yes. Some brands don't have any balance verification options absent redeeming the cards to your own account. We call these our 'Whitelist Brands' and the rules governing their sale can be found here: Whitelist Card Submission Guidelines

The current brands covered by our Whitelist Agreement are Amazon, Zappos, iTunes, Groupon, Google Play, Uber, Stubhub & Playstation.

Q: I submitted Physical Gift Cards. How do I send my cards to you?

A: As of February 19th, 2019, Physical iTunes Gift Cards should be treated in accordance with our standard Whitelist Card Submission Guidelines. Basically, we have reverted to our pre-August 2017 Rules.

Q: Can I sell an unlimited amount of gift cards to you?

A: No. You are restricted to selling no more than either $2500 or $1000 of a single brand (or brand family) without receiving pre-approval. This helps us proactively manage inventory and fight supply gluts without falling back on a strict aggregate capacity based system. Unless otherwise communicated with you in writing, the $1000 limit applies if you did not sell $1250.00+ in the previous calendar month and we reserve the right to waive this requirement on an individual and/or collective basis at our sole discretion.

Q: How can I request a higher rate on a brand?

A: It depends. Thanks to our shiny, new, overpriced website, we now have the ability to offer customized rates on every brand, to every seller; however, this new feature is still being developed and we are still experimenting with what criteria we will use to evaluate rate requests. So for now, please direct all rate requests to your Account Manager.

Please Note: Generally, we grant rate requests based on a combination of demonstrated Seller loyalty, volume of recent submissions and market conditions. 

© 2021 GiftCard Mart - A JCBM Capital Venture. All Rights Reserved.